Contact
Contact 3DMA
Questions about filament, help choosing a material, order support or a bulk enquiry — one inbox, real answers: support@3dma.au, Sydney, Australia.
How can we help
Get the Right Answer Faster
Pick the closest match and email straight in — each link pre-fills the subject line so your message lands with the right context.
Product Support
Material choice, colour availability, print settings and product details. Include your printer model — it makes recommendations sharper.
Order Help
Tracking, changes and anything that didn't arrive right. Include your order number and photos where relevant.
Bulk, Business & Education
Schools, makerspaces, print farms and teams — send organisation, material mix, quantities and delivery location.
Send a message
Tell Us What You Need
Rather fill in a form than open your mail client? This reaches the same inbox. Give us your printer and your order number where they apply — it saves a round trip.
Prefer email
Email Support
Prefer to write to us directly? support@3dma.au reaches the same inbox and the same people. The form above just makes sure nothing we need gets left out.
Business details
3D Market Australia
ABN 33 695 731 643
Australian owned and operated, shipping Australia-wide from Sydney.
Address
T2A Nirimba Education Precinct
Warawara Cct
Quakers Hill NSW 2763
Hours & response time
Monday to Friday, 9:00am – 5:00pm (Sydney time).
Closed weekends and public holidays.
Email is answered within one business day. Messages sent over a weekend are picked up the next business morning.